Troubleshooting Method for Omnidesk Zero Electric

How to Reset My Omnidesk Zero Electric?

  • Press and hold the DOWN button until the desk reaches the lowest height.
  • Release the DOWN button
  • Press and hold the DOWN button again till the LED display reads "RST"
  • Release the DOWN button
  • Press and hold the DOWN button again until the desk lowers a little bit more, slightly rises and stops.
  • Release the DOWN button. Your desk is now ready to use.


Troubleshooting Common Issues:

If the LED display shows "HOT", let the motor cool down for 20 minutes.

If the LED display shows an error message L05 or ("ER1" - "ER13"), ensure that all your wired connections are secure.

Some common error naming:
1) RST(ASR)
2) E01 / E02 / E07 / E08
3) LOS

All your wired connections should include:
1. Legs to Legs
2. Legs to Handset 
3. Control Box(Black box) to Legs
4. Power Cable to Control Box(Black Box)

If there are still uncertainties or issues faced,
please feel free to contact us at sales@theomnidesk.com and we'll try our best resolve your issues!

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