For cancellation of any orders, please contact us with your order number and we will process for you as soon as possible.
Please do feedback to us about the reason for cancellation so we are able to know which area we need to improve in.
Please note that any Gift cards or coupons claimed using Gemstones intended for the order requesting to be cancelled will be voided.
Refunds of orders take normally 3 to 5 business days to be credited back to your card.